Last Updated: April 8, 2025
Welcome to the Unreal Winners Club! These Terms and Conditions (“Terms”) govern your use of our website, services, and participation in our online prize competitions. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
1.1. By accessing or using the Unreal Winners Club website (the “Site”) or our services, you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction, if higher) and legally capable of entering into a binding contract.
1.2. These Terms constitute a legally binding agreement between you and Unreal Winners Club Ltd. Your access to and use of the Site and our services are subject to your compliance with these Terms, our Privacy Policy, and any other policies or guidelines posted on our website.
1.3. Unreal Winners Club reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on the Site, and your continued use of the Site and our services after such changes constitutes your consent to the updated Terms.
2. Definitions
2.1. “Unreal Winners Club,” “Promoter,” “we,” “us,” or “our” refers to Unreal Winners Club Ltd, its affiliates, and its owners.
2.2. “You,” “your,” or “user” refers to the individual or entity accessing or using the Site and our services.
2.3. “Services” refers to the online prize competitions, content, features, and any other offerings provided by Unreal Winners Club through the Site.
2.4. “Prizes” refers to the rewards, including cryptocurrency and cash, that are available to be won through our online prize competitions.
2.5. “Site” refers to the Unreal Winners Club website, accessible at https://unrealwinners.club.
Please read these Terms carefully. If you have any questions or concerns, contact us at [email protected].
The Platform is owned and operated, and the Services are provided, by Unreal Winners Club Ltd, a company registered in the UK with registered number 15215358, and registered address at 128 City Road, London, EC1V 2NX.
3. The Promoter
3.1. Unreal Winners Club Ltd (‘Promoter’, ‘our(s)’), operates various competitions resulting in the allocation of prizes (“Prize” or “Prizes”) in accordance with these Terms on the website https://unrealwinners.club (the ‘Website’).
3.2. Contact Information for the Promoter:
Unreal Winners Club Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Email: [email protected]
Phone: +44 208 044 3699
3.3. Governing Entity:
Unreal Winners Club Ltd (‘Promoter’) is a registered entity in accordance with the laws of the United Kingdom. Any reference to ‘Promoter’ in these Terms pertains to Unreal Winners Club Ltd.
3.4. Modifications and Updates:
Unreal Winners Club reserves the right to update or modify these Terms at any time without prior notice. Any such changes will be reflected on the Website, and your continued use of our services implies your acceptance of these changes.
3.5. Additional Promoters:
Unreal Winners Club may collaborate with additional promoters, partners, or affiliates for specific competitions. In such cases, the collaborating parties will be clearly identified in the terms and conditions of the respective competition.
4. The Competition
4.1. Application of Terms
4.1.1. These Terms apply to all competitions featured on the Unreal Winners Club website, accessible at https://unrealwinners.club (the “Website”).
4.2. Nature of Competitions
4.2.1. All competitions hosted by Unreal Winners Club are skill-based competitions. Entry fees are required for online participation, payable with each entry. A free entry method is also available to ensure compliance with applicable laws.
4.2.2. To participate and be eligible to win, all participants (hereafter referred to as “Entrants”) must accurately respond to a question or successfully solve a problem presented by Unreal Winners Club (the “Competition Question”). These questions are designed to require genuine skill or knowledge to ensure the competition is not classified as a game of chance.
4.3. Description of Competitions
4.3.1. All draws conducted by Unreal Winners Club on its Website, resulting in the award of Prizes, are collectively referred to as the “Competition” or “Competitions” within these Terms. This encompasses single-instance Prize Competitions.
4.3.2. Unreal Winners Club may concurrently operate multiple Competitions, each featuring specific Prizes. The availability and pricing of Competitions are determined by Unreal Winners Club and will be clearly outlined on the Website. Every Competition offers a free entry option, in addition to a paid entry route, to ensure compliance with the UK Gambling Act 2005 and other applicable laws.
4.3.3. Each Competition has a defined Promotion Period, as indicated on the Website. For specific start and end times and dates, please refer to the promotion details for each Competition on the Website.
4.3.4. The duration of each Competition is set upon its creation, with Competitions ending when the designated timer expires. Unreal Winners Club reserves the right to conclude Competitions early at its discretion.
4.4. Account Closure and Entry Refusal
4.4.1. Unreal Winners Club retains the right to close a customer’s account at any time, especially if there is evidence of misuse of services, mistreatment of other customers or staff, or suspicion of fraudulent activity.
4.4.2. Unreal Winners Club reserves the right to reject an entry at its sole discretion.
4.5. Applicability of Terms
4.5.1. These Terms apply to all Competitions conducted by Unreal Winners Club.
5. Eligibility
5.1. General Eligibility
5.1.1. Unreal Winners Club competitions are open to all individuals aged 18 or over (or the legal age of majority in their jurisdiction, if higher), regardless of geographical location, except as specified in Section 5.2.
5.1.2. Employees of Unreal Winners Club, as well as individuals with any professional or commercial association with Unreal Winners Club, including family members of such employees or associates, are prohibited from participating in Competitions.
5.1.3. By entering a Competition, the Entrant (‘Entrant,’ ‘you,’ ‘your(s),’ and/or ‘Customer’) affirms and warrants the following:
- You possess the legal capacity to enter the Competition.
- You have read, comprehended, and accepted these Terms.
- You are bound by these Terms, as well as any additional requirements specified in Unreal Winners Club’s promotional material on the Website.
5.1.4. By participating in a Competition, whether online via the Website or through postal entry, you confirm that your participation complies with the laws of your country of residence regarding the legality of entering our Competitions. Unreal Winners Club will not be held responsible for any Entrant entering our Competitions unlawfully. If in doubt, you should promptly exit the Website and consult with the relevant authorities in your country.
5.1.5. Unreal Winners Club reserves the right to exercise discretion in refusing entry to any Customer.
5.2. Specific Restrictions
5.2.1. While Unreal Winners Club Competitions are open worldwide, certain restrictions apply. Competitions are not open to residents of countries where participation in cryptocurrency-related activities is prohibited by law. As of April 8, 2025, these restricted countries include:
- China
- Nepal
- Afghanistan
- Bangladesh
- Morocco (pending potential legalization; monitor for updates)
- Algeria
- Egypt
- Bolivia
- Qatar
- Iraq
- Oman
- Tunisia
- North Macedonia
- Kosovo
This list may be updated periodically on the Website, and it is your responsibility to check the latest version to ensure compliance with local laws.
5.2.2. Residents of the United Kingdom must be aged 18 years or over to participate in Competitions, except as outlined in 5.2.1.
5.2.3. Residents of the United States must comply with state-specific laws. Competitions are not open to residents of Arizona if the prize value exceeds $5,000, due to state regulations prohibiting online contests with payment requirements (Ariz. Rev. Stat. § 13-3301). Unreal Winners Club may exclude residents of other US states as required by local laws.
5.3. Governing Law and Jurisdiction
5.3.1. All Competitions are governed by the laws of England. Any matters or disputes related to the Competition will be addressed and resolved under English Law, and the Courts of England shall have exclusive jurisdiction.
6. Competition Entry
6.1. Creating an Account
6.1.1. To enter any Unreal Winners Club Competition, you must first create an account on our Website. During the online registration process, you will be prompted to provide an email address or sign in using a social media account, such as Facebook, Twitter, or Gmail.
6.1.2. Upon account creation, you must either:
(i) Submit the online entry form provided on the Website; or
(ii) Send a postal entry to the Promoter.
6.1.3. Regardless of the method chosen, entries must be received by the end of the Promotion Period for the respective Competition, as stated on the Website. By registering, all Entrants confirm that they have read and accepted these Terms.
6.2. Providing Contact Details
6.2.1. All Entrants must provide their contact details, which include:
- Full name
- Date of birth (Month and Year)
- Email address
- Postal address
- Contact telephone number (‘Contact Details’)
6.2.2. These Contact Details will be used to confirm an Entry, notify Winners, post Winner information on the Website (unless otherwise requested by an Entrant under clause 9.2), and in accordance with our Privacy Policy available on the Website.
6.3. Online Entries
6.3.1. When participating in a Competition online via the Website, Entrants must follow on-screen instructions, including:
- Selecting the desired Competition.
- Providing contact and payment details for ticket(s) purchase (‘Tickets’).
- Carefully reviewing details and confirming understanding of the Competition Terms.
Once payment is cleared, we will confirm your entry into the Competition via email.
6.4. Postal Entries
6.4.1. For postal entries:
- The Entry is free and given equal prominence to paid entries.
- Entrants must specify the desired Competition and provide their Contact Details by post to the following address: 128 City Road, London, EC1V 2NX.
- Appropriate postage must be paid for each Postal Entry.
- Bulk entries (within the same envelope) are not accepted.
- Postal Entries are limited to one Entry per person for each Competition.
6.5. Entry Deadline
6.5.1. All Entries, whether Online Entries or Postal Entries, must arrive by the end of the Promotion Period for a Competition as stated on the Website.
6.5.2. If a Competition has reached full capacity, no further Entries will be accepted, and the Website will indicate that the Competition is closed.
6.6. Confirmation of Entry
6.6.1. An Entry will be deemed complete and confirmed when:
- The Entrant logs into their account and confirms the Entry.
- An email confirming the Entry is sent to the Entrant.
6.7. Disqualification
6.7.1. The Promoter reserves the right to refuse or disqualify any Entry that is incomplete or if there are reasonable grounds to believe that an Entrant has violated these Terms.
6.7.2. Entries may be disqualified for conduct contrary to the spirit or intention of the Competition, including abusive or racist behaviour or defamatory comments on the Website or social media.
6.8. Ownership of Entries
6.8.1. To the extent permitted by applicable law, all Entries become the property of Unreal Winners Club and will not be returned.
6.9. Entry Limits and Competition Closure
6.9.1. Entry Limits
6.9.1.1. Entrants may enter each Competition up to the maximum number of times stated on each Competition’s page on the Website. This maximum entry limit is designed to ensure fair participation and opportunities for all Entrants.
6.9.1.2. Only one free Postal Entry per Competition is allowed per person. Any additional entries beyond this limit must be made through the paid Online Entry method.
6.9.1.3. Each Entrant to a Competition will be automatically eligible for any Instant Win Prizes that may be part of that Competition, subject to compliance with the specific terms of the Competition.
6.9.2. Competition Closure
6.9.2.1. Each Competition on the Unreal Winners Club platform will have a predefined number of Entries required for the Competition to reach its maximum capacity.
6.9.2.2. The number of Entries required for each Competition will be clearly stated on the respective Competition’s page on the Website.
6.9.2.3. Once the Competition reaches the required number of Entries or if the Competition timer runs out, no further Entries will be accepted.
6.9.2.4. At this point, the Website will display that the Competition has reached full capacity or has closed, and Entrants will not be able to purchase additional Tickets or submit new Entries for that particular Competition.
6.9.2.5. The closure of a Competition ensures that the Competition proceeds as scheduled, and the draw or determination of winners can take place in a fair and transparent manner.
6.9.2.6. Please refer to the specific Competition details on the Website for information regarding the required number of Entries, closure conditions, and Competition duration.
6.9.2.7. Unreal Winners Club is committed to providing a fair and enjoyable experience for all Entrants and will take necessary measures to ensure the integrity of each Competition.
7. Competition Prizes
7.1. Prize Flexibility
7.1.1. At Unreal Winners Club, we offer you the ultimate flexibility when it comes to your prize. The winner of each Competition will have the opportunity to choose their prize from the following options:
- Cryptocurrency: Winners can opt to receive their prize in cryptocurrency, allowing them to explore the exciting world of digital assets. We offer various cryptocurrency options, and our team will guide the winner through the process of receiving their chosen crypto.
- Cash: Alternatively, winners can choose to receive their prize in cash, tailored to their financial preferences.
7.1.2. The choice between cryptocurrency and cash is entirely at the discretion of the winner. Unreal Winners Club will provide all necessary information and support to facilitate the seamless delivery of the chosen prize.
7.1.3. The availability of specific cryptocurrencies and cash prize amounts may vary depending on the Competition and its terms. Detailed information about the prize options for each Competition will be clearly outlined on the respective Competition page on the Website.
7.2. Prize Value
7.2.1. The value of each prize, whether in cryptocurrency or cash, will be specified for each Competition. Unreal Winners Club is committed to providing attractive and valuable prizes to our winners.
7.2.2. The prize value is determined based on various factors, including the nature of the Competition and market conditions for cryptocurrencies, ensuring that winners receive a prize worthy of their achievement.
7.3. Prize Delivery
7.3.1. Unreal Winners Club offers a seamless prize delivery process, giving winners the freedom to choose between receiving their prize in cryptocurrency or cash. If you opt for the cash prize, we provide the convenience of sending it to a wide range of bank accounts denominated in various currencies, ensuring that you receive your prize in a manner that suits your preferences.
7.3.2. When selecting the cash prize option, winners can have their prize transferred to the following types of bank accounts (excluding restricted countries listed in Section 5.2.1):
- AUD (Australian dollar): Within Australia.
- BGN (Bulgarian lev): Within Bulgaria.
- BRL (Brazilian real): Within Brazil for private individuals only.
- CAD (Canadian dollar): Within Canada.
- CHF (Swiss franc): Within Switzerland and Liechtenstein.
- CZK (Czech koruna): Within the Czech Republic.
- DKK (Danish krone): Within Denmark.
- EUR (Euro): To SEPA-compliant bank accounts within SEPA and to EUR-denominated bank accounts with an IBAN outside of SEPA.
- GBP (British pound): To GBP-denominated bank accounts with an IBAN.
- HKD (Hong Kong dollar): Within Hong Kong.
- HUF (Hungarian forint): Within Hungary.
- IDR (Indonesian rupiah): Within Indonesia.
- INR (Indian rupee): To INR-denominated accounts in India.
- JPY (Japanese yen): Within Japan.
- MYR (Malaysian ringgit): Within Malaysia.
- NOK (Norwegian krone): Within Norway.
- NZD (New Zealand dollar): Within New Zealand.
- PLN (Polish złoty): Within Poland.
- RON (Romanian leu): Within Romania.
- TRY (Turkish lira): To bank accounts located in Türkiye, denominated in TRY.
- SEK (Swedish krona): Within Sweden.
- SGD (Singapore dollar): Within Singapore.
- USD (US dollar): Worldwide.
- AED (Emirati Dirham): Within the UAE.
- ARS (Argentine peso): Within Argentina.
- BWP (Botswana pula): Within Botswana.
- CLP (Chilean peso): Within Chile.
- CNY (Chinese yuan): Within China (excluded due to crypto ban).
- COP (Colombian peso): To Bancolombia recipients within Colombia.
- CRC (Costa Rica Colón): Within Costa Rica.
- FJD (Fijian dollar): Within Fiji.
- GEL (Georgian lari): Within Georgia.
- GHS (Ghana Cedi): Within Ghana.
- ILS (Israeli shekels): Within Israel.
- KES (Kenyan shillings): Within Kenya.
- KRW (South Korean won): Within South Korea.
- LKR (Sri Lankan rupee): Within Sri Lanka.
- MXN (Mexican peso): Within Mexico.
- PHP (Philippine peso): Within the Philippines.
- PKR (Pakistani rupee): For private recipients within Pakistan.
- THB (Thai baht): Within Thailand.
- UAH (Ukrainian hryvnia): Within Ukraine.
- UGX (Ugandan shilling): Within Uganda.
- UYU (Uruguayan pesos): Within Uruguay.
- VND (Vietnamese dong): For private recipients within Vietnam.
- ZAR (South African Rand): Within South Africa.
- ZMW (Zambian kwacha): Within Zambia.
7.3.3. Unreal Winners Club takes every precaution to ensure the secure and accurate delivery of your chosen prize. However, we are not responsible for any losses or issues arising from user mistakes, including incorrect bank account details or errors in providing cryptocurrency wallet addresses.
7.3.4. Please carefully review your bank account information or cryptocurrency wallet address and prize selection before confirming your choice. We recommend verifying all details to prevent any potential discrepancies.
7.3.5. Detailed information about prize options, including currency availability and cash prize amounts, may vary depending on the Competition and its terms. Specific prize details are available on the respective Competition page on the Website.
7.4. Taxation and Legal Considerations
7.4.1. Tax regulations and legal requirements related to prizes vary by jurisdiction. Winners are responsible for understanding and complying with any applicable tax laws in their country of residence. For US residents, prizes valued over $600 will be reported via IRS Form 1099-MISC, as required by US tax law.
7.4.2. Unreal Winners Club will provide relevant documentation to assist winners in fulfilling their tax obligations, but it is ultimately the winner’s responsibility to report and manage any tax liabilities associated with their prize.
7.5. Prize Acceptance
7.5.1. By participating in a Competition, Entrants acknowledge and accept the terms related to prizes, including their flexibility and the winner’s choice between cryptocurrency and cash.
7.5.2. Unreal Winners Club is dedicated to providing an exceptional prize experience and will make every effort to ensure that prize delivery is smooth and hassle-free.
8. Competition Judgment
8.1. Judging Criteria
At Unreal Winners Club, we take pride in maintaining fairness, transparency, and impartiality throughout the competition process. The judging criteria for competitions held on our platform are as follows:
8.1.1. Skill-Based Competitions: Competitions are skill-based, requiring Entrants to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”). Winners are determined based on their ability to provide the correct answer or solution within the parameters outlined in the competition rules.
8.1.2. Random Draw: In cases where competitions involve a random draw (e.g., among correct skill-based entries), winners are selected in a transparent and unbiased manner using an electronic or verifiable method to ensure fairness and randomization.
8.2. Impartiality and Fairness
8.2.1. Unreal Winners Club is committed to upholding the highest standards of impartiality and fairness. All competition entries are treated equally, and no participant receives preferential treatment.
8.2.2. The Promoter does not participate in the competitions and does not influence the selection of winners in any way. All competitions are conducted independently and with the utmost integrity.
8.2.3. Entrants who choose the free entry option have the same chance of winning as those who opt for paid entries.
8.3. Disputes and Appeals
8.3.1. Unreal Winners Club is committed to promptly addressing any disputes or appeals that may arise during the competition process. Entrants who believe there has been a mistake or unfair judgment may contact our customer support team to initiate a review of their case.
8.3.2. The Promoter’s decision regarding competition judgments is considered final, subject to your rights under applicable law. We are dedicated to transparency and will thoroughly investigate any legitimate concerns to ensure the integrity of our competitions.
8.3.3. If a dispute cannot be resolved, you may have the option to pursue alternative dispute resolution (ADR) as provided under UK consumer protection laws.
8.4. Live Draws
8.4.1. To maintain transparency and trust, all draws conducted by Unreal Winners Club will be streamed live to the public. These live streams will be accessible through our official social media platform(s) and/or Website.
8.4.2. All live draws will be recorded and saved for future reference. Recordings will be made available on our social media platform(s) and/or Website, allowing participants and the public to review the draw process at any time.
9. Prize Storage and Unclaimed Prizes
9.1. Prize Storage
At Unreal Winners Club, we are committed to ensuring the safe and secure storage of prizes until they are claimed by the rightful winners:
9.1.1. Cryptocurrency Prizes: Cryptocurrency prizes are securely stored in a hardware wallet, ensuring the highest level of protection. This wallet is accessible only to trusted employees bound by strict confidentiality agreements.
9.1.2. Cash Prizes: Cash prizes are transferred to a separate, designated account, where they are securely held until claimed by the winner.
9.2. Unclaimed Prizes
9.2.1. Claim Period: Winners have 28 days from the date of the draw to claim their prizes. This period is clearly stated in the competition rules and Terms.
9.2.2. Prize Fluctuation: For cryptocurrency prizes, if the winner claims their prize after the 28-day period, they will receive the cryptocurrency amount based on the current market value at the time of claiming. Any fluctuations in cryptocurrency value during this period are not the responsibility of Unreal Winners Club.
9.2.3. Right to Redraw: If a prize remains unclaimed after the 28-day period, Unreal Winners Club reserves the right to conduct a redraw for that prize to ensure all prizes find their rightful winners.
9.2.4. Notification: Winners will be notified of their prize through the contact information provided during the competition entry. It is the responsibility of winners to ensure their contact details are accurate and up to date.
9.2.5. Repeat Draws: In cases where a redraw is necessary, the process will be conducted with the same transparency and fairness as the original draw.
9.3. Expiry of Claim Rights
9.3.1. After the 28-day claim period and any subsequent redraw, the right to claim the prize will expire. Unreal Winners Club will have no further obligation to award the prize.
9.3.2. Unclaimed prizes will be donated to a registered charity of Unreal Winners Club’s choosing, in compliance with applicable UK regulations.
9.4. Transparency
9.4.1. We are committed to maintaining transparency regarding unclaimed prizes. Information about unclaimed prizes and any redraws will be made available on our official Website or through our official communication channels.
10. Winners
10.1. Announcement and Notification
10.1.1. Winners of competitions will be announced on our official Website and/or social media platforms following the draw.
10.1.2. Winners will also be notified individually through the contact information provided during the competition entry process. It is essential for winners to ensure their contact details are accurate and up to date.
10.2. Publicity and Promotion
10.2.1. By participating in our competitions, winners consent to either their first name, last initial, or nickname being publicly disclosed on our Website and/or social media platforms for promotional purposes. This disclosure celebrates and showcases the success of our valued winners.
10.2.2. We may request additional promotional materials, such as photographs, videos, or testimonials, from winners. Participation in such promotional activities is entirely voluntary, and winners may decline these requests.
10.3. Data Usage and Storage
10.3.1. Unreal Winners Club is committed to safeguarding the privacy and personal data of our winners. Any personal information collected during the competition entry process or subsequent promotional activities will be used solely for the following purposes:
- Announcing and verifying winners.
- Notifying winners about their prizes.
- Conducting promotional activities, with winners’ consent.
- Complying with legal and regulatory requirements.
10.3.2. Winners’ data will be stored securely and in accordance with applicable data protection laws and regulations. We will not share or disclose personal data to third parties unless required by law.
10.3.3. By participating in our competitions and accepting a prize, winners agree to the collection, storage, and use of their personal data as outlined in our Privacy Policy.
10.4. Exemplary Conduct
10.4.1. We take pride in celebrating exemplary conduct by our winners. While participating in promotional activities or engaging with our community, we expect winners to represent Unreal Winners Club with respect, integrity, and good sportsmanship.
10.4.2. Any actions or behaviours by winners that are contrary to the spirit of fairness and respect may result in disqualification from future competitions or promotional activities.
11. Limits of Liability
11.1. Unreal Winners Club (“the Promoter”) operates competitions and prize draws as described in these Terms. By participating in our competitions, you (“the Entrant”) acknowledge and agree to the following limits of liability:
11.2. No Guarantee of Success
11.2.1. While we strive to provide fair and exciting competitions, we do not guarantee that any Entrant will win a prize. The outcome of each competition is determined by skill, and in some cases, a random draw among eligible entries.
11.2.2. The Promoter is not responsible for any disappointment, loss, or inconvenience experienced by Entrants who do not win a prize.
11.3. Responsibility for Entries
11.3.1. Entrants are responsible for ensuring the accuracy of their entries, including the correctness of their personal details, contact information, and payment details.
11.3.2. The Promoter shall not be held liable for any errors, omissions, or inaccuracies in entries submitted by Entrants.
11.4. Technical Issues
11.4.1. The Promoter will make every effort to maintain the functionality and security of its Website and systems. However, we do not guarantee that our Website will be uninterrupted, error-free, or free from technical issues.
11.4.2. The Promoter shall not be liable for any loss, damage, or inconvenience resulting from technical issues, including but not limited to Website downtime, server failures, or software glitches.
11.5. Prize Fulfilment
11.5.1. The Promoter is committed to delivering prizes promptly and accurately to winners. However, in the event of unforeseen circumstances, such as delivery delays, logistical challenges, or legal restrictions, the Promoter reserves the right to substitute the prize with an equivalent alternative or offer a cash alternative.
11.5.2. The Promoter shall not be liable for any loss, damage, or inconvenience resulting from prize fulfilment issues beyond our reasonable control.
11.6. Exclusion of Certain Liabilities
11.6.1. To the fullest extent permitted by applicable law, the Promoter excludes all warranties, conditions, representations, or other terms that may apply to our competitions or Website, whether express or implied, except for liability that cannot be excluded under UK law (e.g., for gross negligence or willful misconduct).
11.6.2. The Promoter shall not be liable for any indirect, consequential, special, or punitive damages, or any loss of profits, revenue, data, or business opportunity.
11.7. Total Liability
11.7.1. The Promoter’s total liability to an Entrant, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total value of the entry fees paid by the Entrant for the specific competition in question, except where such limitation is not permitted by law.
11.8. Compliance with Laws
11.8.1. Entrants are responsible for complying with all applicable laws and regulations in their jurisdiction, including any tax obligations related to winning and receiving prizes.
11.8.2. The Promoter shall not be held liable for any legal consequences or liabilities incurred by Entrants due to non-compliance with relevant laws and regulations.
12. Electronic Communications
12.1. By participating in Unreal Winners Club competitions, you agree to receive electronic communications from us, including but not limited to:
12.1.1. Email notifications related to your competition entries, prize draws, and account activity.
12.1.2. Newsletters, updates, and promotional offers about our competitions, services, and relevant news.
12.1.3. Important announcements, changes to our Terms, and other administrative messages.
12.2. You acknowledge that electronic communications are an essential part of your interaction with Unreal Winners Club and may contain important information and notices.
12.3. You may unsubscribe from promotional emails at any time by following the instructions provided in the email or adjusting your communication preferences in your account settings.
12.4. Unsubscribing from promotional emails will not prevent us from sending essential transactional or administrative messages related to your competition entries, prizes, or account.
12.5. It is your responsibility to ensure that the email address associated with your account is accurate and up to date to receive important communications.
12.6. Unreal Winners Club is committed to protecting your privacy. We will not share your email address or personal information with third parties unless required by law or as outlined in our Privacy Policy.
12.7. If you have concerns about our electronic communications or wish to contact us regarding your email preferences, please use the contact information provided in the “Contact Us” section of our Website.
13. Data Protection Notice
13.1. Introduction
Unreal Winners Club values the privacy and protection of your personal data. This Data Protection Notice outlines how we collect, utilize, store, and safeguard your personal data in compliance with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the General Data Protection Regulation (GDPR) for our international customers.
13.2. Data Collection
13.2.1. We gather personal data directly from you, including when you create an account, make a purchase, or reach out to our customer service. This information may include your name, address, email address, phone number, and payment details. We may also collect data indirectly through the use of cookies, analytics, and other tracking technologies.
13.3. Purpose of Data Processing
13.3.1. We process your personal data for various purposes, including order processing, customer support, marketing (where consent is provided), and enhancing our services.
13.4. Data Sharing and Transfers
13.4.1. To fulfill various aspects of our services, we may share your data with trusted third parties, such as payment processors, delivery services, and marketing partners. We hold these third parties accountable for maintaining the confidentiality and security of your data.
13.4.2. For our international customers, your data may be transferred to and processed in countries outside of the European Economic Area (EEA). We take steps to ensure that these transfers comply with GDPR regulations and that suitable safeguards are in place.
13.5. Data Retention
13.5.1. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as mandated by applicable law.
13.6. Your Rights
13.6.1. You have several rights concerning your personal data, including the right to access, correct, delete, or limit the processing of your information. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact our Data Protection Officer at [email protected].
13.7. Data Protection Officer
13.7.1. We have designated a Data Protection Officer to ensure compliance with data protection laws. You can reach our Data Protection Officer at [email protected] for any inquiries or concerns.
13.8. Complaints
13.8.1. If you believe your data protection rights have been violated, you have the right to file a complaint with the UK Information Commissioner’s Office or the data protection authority in your respective country.
13.9. Changes to this Notice
13.9.1. We may periodically update this Data Protection Notice. Any modifications will be communicated through our Website and, when appropriate, directly to you.
14. Validation
14.1. To uphold the fairness and integrity of our competitions, we employ validation procedures to confirm the eligibility and authenticity of entries, as detailed in Section 5 (Eligibility).
14.2. By participating in our competitions, Entrants agree to cooperate with our validation process, which may include providing requested information, documentation, or verification of identity as required under Section 5.1.
14.3. Our validation process includes verifying the accuracy of personal details provided during registration, confirming compliance with age and residency requirements specified in Section 5.1, and validating payment for entries.
14.4. In cases where concerns or discrepancies arise during the validation process, we reserve the right, at our sole discretion, to withhold or revoke prizes, disqualify participants, or take appropriate actions to address any issues, consistent with the provisions of Section 5.
14.5. Participants are responsible for ensuring the accuracy and completeness of the information they provide, including contact details and payment information. Any errors or inaccuracies may result in disqualification or delays in prize distribution.
14.6. Participants consent to our validation process by engaging in our competitions and acknowledge the importance of maintaining accurate and truthful information throughout their association with Unreal Winners Club, in accordance with Section 5 (Eligibility).
14.7. We are committed to transparency and fairness in our validation procedures, in accordance with the eligibility requirements outlined in Section 5.
14.8. If you have inquiries or concerns regarding the validation process, please contact our customer support team. We are dedicated to ensuring a positive and equitable experience for all participants.
15. Your Account
15.1. Your account with Unreal Winners Club is a key component of your participation in our competitions. It allows you to manage your entries, track your progress, and access various features and services.
15.2. It is your responsibility to maintain the security and confidentiality of your account login details, including your username and password. You must not share your login information with anyone else, and we recommend choosing a strong and unique password.
15.3. If you suspect that your account has been compromised or become aware of any unauthorized access or use, please notify us immediately. We will take appropriate measures to secure your account and investigate any unauthorized activity.
15.4. You are responsible for ensuring that the information associated with your account, including your contact details and payment information, is accurate and up to date. Any changes or updates should be made promptly within your account settings.
15.5. To close your account with Unreal Winners Club, please contact our customer support team for assistance. Account closure may impact your ability to participate in ongoing competitions and access certain services.
15.6. We reserve the right to suspend, restrict, or terminate your account, at our discretion, if we have reasonable grounds to believe that you have violated these Terms or engaged in fraudulent or inappropriate behaviour.
15.7. While using your account, you agree to abide by all applicable laws and regulations and to conduct yourself in a respectful and responsible manner. Any misuse of your account may result in disciplinary action.
15.8. The privacy and security of your account information are of utmost importance to us. Please refer to our Privacy Policy for further details on how we collect, use, and protect your personal data in connection with your account.
15.9. By creating and maintaining an account with Unreal Winners Club, you acknowledge and accept the terms outlined in this section. We are committed to providing a safe and enjoyable environment for all participants.
16. Unauthorised Use and Expiry of Your Debit Card
16.1. When participating in competitions on Unreal Winners Club, you may choose to make payments using a debit card. It is crucial to understand the terms related to the use of your debit card.
16.2. You are solely responsible for the security and confidentiality of your debit card information, including your card number, expiry date, CVV (Card Verification Value), and any associated PIN (Personal Identification Number). Never share these details with anyone or store them in an insecure manner.
16.3. If you suspect that your debit card information has been compromised, or if you notice any unauthorized or suspicious transactions on your account, you must immediately contact your card issuer (bank or financial institution) to report the issue. Timely reporting is essential to minimize potential financial losses.
16.4. Unreal Winners Club will never ask for your complete debit card information, including the CVV or PIN, through email, phone calls, or other forms of communication. Be cautious of phishing attempts and fraudulent messages.
16.5. Debit cards have an expiry date, and you should regularly check the expiry date of your card. If your debit card expires, you must contact your card issuer to request a replacement card with an updated expiry date. Failure to do so may result in payment failures and the inability to participate in competitions.
16.6. It is important to ensure that your debit card is active and has sufficient funds to cover your participation in competitions. Failure to maintain an active and adequately funded debit card may result in payment failures and disqualification from competitions.
16.7. Unreal Winners Club is not responsible for any financial losses or liabilities incurred due to unauthorized use, compromised card information, or the expiry of your debit card. You are encouraged to review your card issuer’s policies and terms related to fraud protection and liability.
16.8. By using your debit card on Unreal Winners Club, you acknowledge and accept the terms outlined in this section regarding the unauthorized use and expiry of your debit card. We are committed to promoting secure and responsible financial practices within our platform.
16.9. If you have concerns or questions regarding the use of your debit card on Unreal Winners Club, please contact our customer support team for assistance. Your financial security is a top priority for us.
17. Storage of Payment Details
17.1. Unreal Winners Club is committed to ensuring the security and confidentiality of your payment details, whether you choose to make payments with traditional methods or cryptocurrencies (crypto wallets).
17.2. When you make a payment using traditional payment methods such as debit cards or credit cards, we adhere to industry-standard security measures to protect your payment information. These methods are subject to the regulations and policies of your card issuer, ensuring a high level of security.
17.3. In the case of payments made using cryptocurrencies and crypto wallets, we follow strict security protocols to safeguard your transactions:
17.3.1. Crypto Wallet Transactions: If you choose to make payments using a cryptocurrency wallet, you will be required to provide your wallet address during the payment process. This wallet address is used solely for the purpose of completing the transaction, and we do not store any private keys or access your crypto wallet.
17.3.2. Secure Crypto Transactions: We use secure and reputable crypto payment gateways to facilitate cryptocurrency transactions. These gateways are designed to ensure the privacy and security of your cryptocurrency transactions.
17.3.3. Transaction Records: We maintain records of cryptocurrency transactions on the blockchain, which is a decentralized and immutable ledger. These records are public and can be accessed by anyone. Your transaction history, including wallet addresses and transaction amounts, is transparent and verifiable.
17.4. Unreal Winners Club does not store or retain your crypto wallet’s private keys or access your crypto funds. Your cryptocurrency holdings and wallet balances remain under your control at all times.
17.5. It is essential to exercise caution and responsibility when using crypto wallets. Ensure that you keep your wallet information, including private keys, secure and confidential. Unreal Winners Club will never request your wallet’s private keys or access credentials.
17.6. Cryptocurrency transactions are irreversible once confirmed on the blockchain. It is crucial to double-check all payment details before completing a crypto transaction.
17.7. By making payments using crypto wallets on Unreal Winners Club, you acknowledge and accept the terms outlined in this section regarding the storage and security of payment details.
17.8. If you have concerns or questions regarding the use of crypto wallets for payments, please contact our customer support team for assistance. We are dedicated to ensuring a secure and seamless payment experience for our users.
18. Payment Cancellations and Bank Chargebacks
18.1. Unreal Winners Club aims to provide a smooth and reliable payment experience for all participants in our competitions. This section outlines our policies and procedures regarding payment cancellations and chargebacks, including considerations for cryptocurrency transactions and gas fees.
18.2. Payment Cancellations:
18.2.1. Traditional Payment Methods: If you make a payment using traditional methods such as debit cards or credit cards and need to cancel the payment before the competition’s closing date, please contact our customer support team immediately. We will review your request and assist with the cancellation process. Chargeback policies may apply as per your card issuer’s terms.
18.2.2. Cryptocurrency Payments: Cryptocurrency transactions, once confirmed on the blockchain, are irreversible. If you mistakenly send cryptocurrency to the wrong address or wish to cancel a cryptocurrency payment, we recommend reaching out to your crypto wallet provider or service. Unreal Winners Club does not have the capability to reverse or cancel confirmed cryptocurrency transactions. Additionally, please be aware of potential gas fees associated with cryptocurrency transactions, which are typically non-refundable.
18.3. Bank Chargebacks:
18.3.1. Traditional Payment Methods: If you believe that a payment made using a traditional payment method was unauthorized, fraudulent, or subject to error, you may request a chargeback through your card issuer. Chargeback policies and procedures are governed by your card issuer and may result in an investigation to determine the validity of your claim. Chargeback requests should be made in accordance with your card issuer’s guidelines.
18.3.2. Cryptocurrency Payments: Chargebacks do not apply to cryptocurrency transactions in the same manner as traditional payments. Cryptocurrency transactions are irreversible once confirmed on the blockchain. If you believe that an unauthorized or fraudulent cryptocurrency transaction has occurred, please contact your crypto wallet provider or service to report the issue. Unreal Winners Club does not have the capability to initiate chargebacks for cryptocurrency transactions.
18.4. Gas Fees for Crypto Transactions:
18.4.1. When making cryptocurrency transactions on Unreal Winners Club, blockchain networks may require gas fees to process and confirm transactions. Gas fees are determined by the blockchain network and can vary based on network congestion and transaction complexity. These fees are not controlled by Unreal Winners Club and are essential for transaction processing on the blockchain.
18.4.2. Participants are responsible for covering any applicable gas fees associated with their cryptocurrency transactions. It is crucial to review and confirm gas fees before completing a cryptocurrency transaction. Unreal Winners Club is not responsible for reimbursing gas fees incurred during cryptocurrency transactions.
18.5. In cases where a payment cancellation or chargeback results in a refund, the refunded amount will be processed in accordance with our policies and may be provided in the original payment method or an alternative method, as determined by Unreal Winners Club.
18.6. If you have questions or concerns regarding payment cancellations, chargebacks, or cryptocurrency transactions, please contact our customer support team for guidance. We are committed to assisting you through the payment process and addressing any inquiries you may have.
19. Use of the Website
19.1. Unreal Winners Club provides access to our Website (the “Website”) for participants to engage in competitions and related activities. By using the Website, you agree to comply with and be bound by the terms outlined in this section.
19.2. Connecting Your Crypto Wallet:
19.2.1. To participate in competitions and receive payouts in cryptocurrency, you may need to connect your crypto wallet to your Unreal Winners Club account. This connection allows for seamless transaction processing, including receiving prizes and making payments.
19.2.2. When connecting your crypto wallet to the Website, it is essential to ensure the accuracy and security of your wallet information. Unreal Winners Club will never request sensitive wallet information such as private keys or recovery phrases. Be cautious of phishing attempts and only connect your wallet through the official Website or app.
19.3. Providing Wallet Details for Payouts:
19.3.1. When you win a competition and opt for a cryptocurrency prize, you will be required to provide your wallet details for payout. It is your responsibility to ensure that the wallet address you provide is accurate and secure. Unreal Winners Club is not liable for any errors or losses resulting from incorrect wallet information.
19.3.2. Payouts to cryptocurrency wallets will be processed promptly and securely. However, transaction processing times may vary based on the blockchain network’s speed and congestion.
19.4. Website Usage Guidelines:
19.4.1. You agree to use the Website in accordance with applicable laws and regulations. Unreal Winners Club reserves the right to monitor and enforce compliance with these guidelines.
19.4.2. You may not engage in any activities that could harm, disrupt, or compromise the integrity of the Website, including but not limited to hacking, phishing, or distributing malicious software.
19.4.3. You may not use the Website for any unlawful or fraudulent purposes. Any fraudulent activity or attempts to manipulate competitions will result in immediate disqualification and potential legal action.
19.4.4. Unreal Winners Club is committed to maintaining a safe and respectful online environment. Any form of harassment, hate speech, or abusive behaviour towards other users or our staff will not be tolerated.
19.4.5. You may not use the Website for any commercial purposes without prior written consent from Unreal Winners Club.
19.5. Intellectual Property:
19.5.1. All content, materials, and intellectual property displayed on the Website, including but not limited to logos, text, graphics, and software, are the property of Unreal Winners Club or its licensors. These materials are protected by copyright and other intellectual property laws.
19.5.2. You may not reproduce, distribute, or modify any content from the Website without prior written authorization from Unreal Winners Club.
19.6. Suspension or Termination:
19.6.1. Unreal Winners Club reserves the right to suspend or terminate your access to the Website if you violate these Terms or engage in any activities that may harm the Website or its users.
19.6.2. In the event of suspension or termination, you will be notified, and any remaining balances or winnings in your account will be handled in accordance with our policies.
19.7. Modification of Terms:
19.7.1. Unreal Winners Club may modify these Terms at any time. We will notify you of significant changes, and your continued use of the Website constitutes acceptance of the revised Terms.
19.8. Contact Information:
19.8.1. If you have questions or concerns related to the use of the Website, connecting your crypto wallet, or providing wallet details for payouts, please contact our customer support team for assistance. We are here to provide guidance and support throughout your online experience with Unreal Winners Club.
By using the Website, you acknowledge that you have read, understood, and agreed to these Terms governing its use. Your compliance with these guidelines is essential to maintaining a secure and enjoyable platform for all participants.
20. Discretion
20.1. Unreal Winners Club operates with the utmost transparency, integrity, and fairness. However, we reserve the right to exercise discretion in certain situations as outlined in this section.
20.2. Discretionary Actions:
20.2.1. In cases where unforeseen circumstances or technical issues arise, Unreal Winners Club may, at its discretion, take appropriate actions to ensure fairness and equity in competitions. These actions may include, but are not limited to, extending competition deadlines, issuing refunds, or adjusting prize structures.
20.2.2. Unreal Winners Club reserves the right to investigate and address any suspected violations of our Terms, including but not limited to fraudulent activities, cheating, or manipulation of competition results. Appropriate actions, including disqualification, may be taken against individuals or entities found to be in breach.
20.2.3. In the event of disputes or disagreements related to competition results, prize awards, or any other matters, Unreal Winners Club will review the situation and, at its discretion, make a final decision, subject to your rights under applicable law.
20.3. Communication of Discretionary Actions:
20.3.1. Unreal Winners Club is committed to maintaining transparency in all discretionary actions. Whenever possible, we will communicate the reasons for such actions to affected participants.
20.3.2. Decisions made at our discretion will be communicated through email notifications, Website announcements, or direct communication with the affected participants, as appropriate.
20.4. Protection of the Community:
20.4.1. Unreal Winners Club reserves the right to take discretionary actions to protect the integrity and reputation of our community of participants. We aim to create a safe and enjoyable environment for all, and our actions are guided by this principle.
20.4.2. Participants who engage in any form of harassment, hate speech, or abusive behaviour towards other users or our staff may face discretionary measures, including warnings, suspensions, or permanent bans, as necessary to uphold community standards.
20.5. Adherence to Policies:
20.5.1. While Unreal Winners Club values fairness and transparency, we understand that unforeseen situations may arise. We exercise discretion to ensure that competitions are conducted in a manner that maintains fairness and equity for all participants while upholding the principles outlined in our Terms.
20.5.2. We are committed to providing clear and transparent communication regarding the exercise of discretion and will always strive to make decisions that align with our commitment to fairness and integrity.
Unreal Winners Club is dedicated to fostering a positive and equitable environment for all participants. While we aim to minimize the need for discretionary actions, they may be necessary in exceptional cases to maintain the integrity and fairness of our competitions and community. We appreciate your understanding and cooperation in upholding these principles.
21. General
21.1. Entire Agreement: These Terms, along with any additional policies or guidelines referenced herein, constitute the entire agreement between you and Unreal Winners Club regarding your use of our services, including participation in competitions. They supersede all prior agreements, understandings, or representations, whether oral or written.
21.2. Amendments: Unreal Winners Club reserves the right to amend or modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review these Terms periodically to stay informed of updates.
21.3. Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary to ensure that the remaining provisions remain in full force and effect.
21.4. Waiver: The failure of Unreal Winners Club to enforce any right or provision in these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to in writing by us.
21.5. Governing Law: These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
21.6. Contact Information: If you have any questions, concerns, or feedback regarding these Terms or Unreal Winners Club’s services, please contact us at [email protected].
Thank you for choosing Unreal Winners Club. We look forward to providing you with exciting competitions and a rewarding experience within our community. Your participation is valued, and we are committed to ensuring a fair and enjoyable environment for all members.
